Ireland-based CR2 in cooperation with Ameriabank is introducing its first project in Armenia

 

The joint press release of Ameriabank and CR2 says that  BankWorld will enable Ameriabank to offer cutting-edge banking solutions available 24/7 via the self-service channels including the ATM and Kiosk network as well as the Internet and Mobile Banking channels. 

 

This will be a new world in the Armenian financial market as all remote banking channels will be unified in a single platform providing clients with maximum convenience and standardising access to all services via any remote banking channel. 

 

The system has a number of new-to-Armenian banking self-service banking features. The system particularly enables to: automatically match the self-service banking device/remote channels and the product offered to the right client segment, ensuring an individual and relevant service; transform ATMs into personalized service points whereby clients can easily manage all of their bank accounts, submit 

various orders and application forms to the bank as well as execute a number of transactions which were previously restricted to the Internet Banking, in addition to being targeted with personalized offers relevant to the customer's profile; improve the capabilities of the Internet and Mobile Banking channels both for individuals and legal entities, ensuring a wider range of transactions to be deployed at convenience and a modern segment-specific interface; perform person-to-person (P2P) payments via the Internet and Mobile Banking channels as well as other self-service touch points using the 

recipient's phone number or other authentication data. Customers will be able to withdraw the received amount from Ameriabank's ATMs without having to use any payment cards.    

 

The adoption of the BankWorld omnichannel banking platform will be implemented progressively over the next year.

 

"Welcome to Armenia, CR2! Ameriabank highly values the new business relations with CR2. This initiative is aimed at fulfilment of one of Ameriabank's strategic goals - offering our clients fully-fledged package of modern self-service and remote banking solutions by using cutting edge technologies. This new software will open new horizons for remote banking and self-service software users and contribute to the development of remote banking culture in Armenia", - said Artak Hanesyan, Chairman of the Management Board, Ameriabank CJSC.

 

To recall, Ameriabank CJSC is a dynamically developing bank in Armenia and one of the major and most stable financial institutions of the country. The first investment bank in Armenia, Ameriabank has been offering to its clients a wide range of innovative banking services since 2007. Ameriabank is a universal bank rendering corporate, retail and investment services in a comprehensive package of banking solutions. 

 

To note, CR2 is software company specialized in innovative self-service banking solutions. CR2's multichannel platform, named BankWorld, delivers a complete suite of integrated channels including 

ATM, POS, Internet, Mobile and Kiosk through one single unified self-service platform. As a result, it provides a consistent user experience and a consolidated view of all customer account information at all customer touch points. Headquartered in Ireland, CR2 has a network of offices and representatives across Europe, Africa, the Middle East and Asia. The company has more than 100 customers in over 60 countries worldwide.