ArmInfo. VTB Bank (Armenia) provides customers with the opportunity to independently set PIN codes of their cards. As the press service of the Bank explained to ArmInfo, PIN codes of plastic cards issued by VTB Bank (Armenia) are provided to customers via SMS messages instead of paper carriers.
According to the source, when receiving a new card SMS-message, temporary PIN-codes are sent to the cardholders, which customers must independently change via ATMs of VTB Bank (Armenia) and set the PIN-code at their own discretion. Thanks to the new service, the Bank's customers can establish a combination of numbers that they can easily remember, changing it at any time at any later time, and if there are several cards, set a single PIN-code on their cards. Based on the security requirements, the PIN- code set by the customer is not stored in the Processing Center of the Bank and is available exclusively to the client. The service of self-installation of the PIN code applies to all VTB Bank (Armenia) cards, except for Instant Issue, Visa Infinite, pension and credit cards.
After receiving an SMS message with a temporary PIN code, the client to activate the card and install a permanent PIN code performs the following actions: inserts the card into any ATM of VTB Bank (Armenia); introduces a temporary PIN-code, received SMS-message; in the opened window enters a new four-digit PIN-code; re-enters a new PIN and completes the operation.
For more information on changing the PIN code when activating the card, you can find out at the branches of VTB Bank (Armenia) and the Bank's Unified Contact Service at 87-87.
According to the 16th issue of the analytical survey "Armenian banks in card business", prepared by NA ArmInfo, VTB Bank (Armenia) holds the leading position in terms of the number of active cards, both general and MasterCard and Visa, as well as the volume of plastic transactions. So, on October 1, 2017, the Bank has almost 334 thousand cards, of which over 181 thousand are MasterCard and about 153 thousand are Visa. For 9 months of 2017, the volume of plastic transactions on VTB Bank (Armenia) cards was 181.2 billion drams, of which about 93% or 167.2 billion are ATM transactions. The Bank managed to increase the volume of plastic transactions in the annual cut by 13.5%, and ATM transactions by 14%. Until 2013, VTB Bank (Armenia) issued and serviced only international VISA cards, and since September of that year, having become a full member of the international payment system MasterCard Worldwide, started issuing and servicing Cirrus/Maestro and MasterCard cards, along with servicing and local ArCa cards. VTB Bank (Armenia) has its own processing.
"VTB Bank (Armenia)" became a participant in the international financial group VTB in April 2004. At present, VTB Bank, the second largest bank in Russia, owns 100% of VTB Bank (Armenia). The Bank is traditionally one of the leaders of the banking system of the Republic of Armenia in terms of key indicators. The coverage of the branch network of VTB Bank (Armenia) has 67 branches with presence not only in the capital, but also in all regions of the country.
