ArmInfo. With the exception of a general approach to help mitigate the socio-economic consequences of coronavirus, in particular revising loan maturities and government support measures, ACBA-Credit Agricole Bank discusses other support programs for the most vulnerable groups of customers, which is the Bank's internal approach. This was stated by Hakob Andreasyan, CEO of the Bank.
In particular, he recalled that ACBA-Credit Agricole Bank was one of the first to respond to this reality by presenting solutions that became "first aid" for the Bank's partners.
<The effective results of previous years allowed us in this difficult period to form a stable financial field, in which there is a role and significance of the Central Bank. We also provide services on non-working days to satisfy the financial requirements of the population. We are developing new approaches, using new tools. At the moment, the Bank is able to provide loans 24/7, as well as organize the entire process of working in the digital space, which customers can use through mobile banking>, Andreasyan said.
In particular, he stressed that in connection with the future he has optimistic expectations and the Bank will continue to implement projects, increase lending, offer new products, and develop digital banking. "We want to play a significant role in the life of the public, being not only a financial structure," the head of the Bank emphasized.
However, he noted that an individual approach is not news for agriculture. For 25 years, according to Andreasyan, trusting relationships have been formed with clients in this direction. <It is surprising that the clients who used our services call us <our bank>, and we are proud to say <our customers>, <our partners>. Because really, our customer is our partner>, said Hakob Andreasyan, CEO of ACBA-Credit Agricole Bank. Recall that ACBA-Credit Agricole Bank CJSC has been operating in Armenia since 1995. The shareholders of the bank are: SJSC Sacam International (a member of Credit Agricole S.A.) - 5% and ACBA Federation CJSC - 95% .