Tuesday, November 11 2025 13:57
Alina Hovhannisyan

Hovhannes Khachatryan: Armenia`s digitalization is progressing  steadily, changing the architecture of interaction and identification

Hovhannes Khachatryan: Armenia`s digitalization is progressing  steadily, changing the architecture of interaction and identification

ArmInfo. Technological digitalization in Armenia is developing steadily and  has already reached the institutional level. Deputy Chairman of the  Central Bank of Armenia Hovhannes Khachatryan told reporters during  the opening of the International PLUS Forum FinnoWay Armenia 2025.

According to Khachatryan, while the digital transformation process  may not always be swift, the country is undergoing a comprehensive  shift in interaction architecture, identification systems, and   cybersecurity standards. "This is a major undertaking, which largely  remains unnoticed by businesses and users.  However, I hope that  accelerated digital transformation will yield tangible results that   directly enhance people's quality of life," the Deputy Chairman of  the Central Bank said. When asked about the impact of artificial  intelligence (AI) on the pace of digitalization, he pointed out the  widespread use of AI tools by companies and private users.  Additionally, he stressed the importance of adhering to security  requirements when integrating AI into  mission-critical structures.

"It's one thing to use AI for tasks that don't require data transfer,  and quite another to work with confidential information containing  customer data. Here, security and regulatory issues become especially  pressing. However, it's important to not only exercise caution but  also to recognize the enormous opportunities that AI offers,  especially in the context of enhanced productivity, in both   government and the financial sectors," Khachatryan said.

It should be noted that the FinnoWay Armenia 2025 International PLUS  Forum is organized with the support of the Central Bank of the  Republic of Armenia, in collaboration with the Russian company PLUS  Group and the Armenian Card National Payment System as co-organizers.

The FinnoWay Armenia 2025 PLUS Forum is dedicated to key issues of  digitalization, interaction between government agencies, the  financial sector, retail, and the IT and telecom industries.  Forum  participants will discuss current trends and developments in  Armenia's financial sector, creating a reliable digital foundation  for innovation and growth in Armenia. The topic of digital trust in  modern governance will also be explored, including how AI and the  cloud are changing public services, as well as the  issues of  supporting the financial sector through trust services.