Banks have no right to refuse to open accounts under Social Package  program - CB

ArmInfo.  The Central Bank of Armenia informs citizens that banks do not have the right to refuse to open accounts under the Social Package program. This was stated in a statement by the Central Bank of Armenia.

In particular, the Central Bank clarifies that banks servicing the  accounts of beneficiaries of the Social Package Program  (https://www.arlis.am/hy/acts/81037), in accordance with Government  Decision No.  1691-N of December 27, 2012, do not have the right to  refuse to open accounts for citizens who meet the requirements of the  Program and the bank, or to impose other services (e.g., salary  transfers, additional services, etc.) in addition to account opening.

In this regard, the Central Bank recommends that, if you encounter  problems opening a social package account, you send a written  complaint to the official email address of the relevant bank,  detailing the situation and requesting the account opening,  explaining the reasons for the refusal. In a copy of the complaint,  please include the Central Bank's email address: [email protected].

Accounts under the Social Package Program are serviced by nine banks:  Ameriabank, Ardshinbank, Converse Bank, Araratbank, IDBank, AMIO  Bank, VTB Bank (Armenia), Armeconombank, and Artsakhbank.

For more information, please visit  https://www.mlsa.am/Programs-And-Services/142.