Friday, September 2 2011 20:12
More complaints filed to Office of Financial Ombudsman after introduction of motor third party liability insurance
ArmInfo. In Jan-Aug 2011 the Office of Financial Ombudsman received 252 complaints. 80 complaints were considered, with 68% satistifed and 29mln AMD paid in compensation.
18 complaints concerned lending procedures, 4 - deposits, 18 - bank accounts and plastic cards, 6 - money transfers, 15 - motor third party liability insurance and 19 - other types of insurance.
In 2010 the Office received 642 complaints: 419 against banks, 63 against insurance companies, 75 against credit companies, 80 against pawnshops.
28.4mln AMD was paid in compensation.
The Office was opened in early 2009.