Thursday, April 18 2013 18:27
Unibank launches round-the-clock support service for cardholders
ArmInfo. Unibank, which has issued a total of 145 thsd Visa and ArCa cards so far, has organized a round-the-clock (7/24) support service in order to ensure maximum comfort when serving its cardholders. The support service phone number is (+374 10) 555-385.
Unibank's press service told ArmInfo that one can request the support service to provide information about card accounts and ATMs, as well as to provide consultation in case problems arise when using the cards, particularly, when the card is swallowed by an ATM, lost or stolen; and to block the card by a telephone request.
The Analytical Review "Armenian Banks in Card Business" by the Agency of Rating Marketing Information (ArmInfo) says that as of 1 Oct 2012 Unibank's active cards totaled over 119 thsd , and the Bank was among the top five leaders by this indicator. The share of salary projects in the total number of Unibank's active cards was more than 31%, with the y-o-y growth of the absolute index being 18.4%. By the plastic transactions the Bank was among the top ten leading banks (almost 20% y-o-y growth). By the number of POS-terminals, the Bank held the third position (25% y-o-y growth), and by the number of ATMs - the sixth position. The Bank increased the number of its ATMs by 6 to 85. 47 of them are in Yerevan, the others are in the regions. Unibank issues and serves local ArCa cards and international Visa cards. The bank also issues Visa chip cards.