ArmInfo. Corporate training of employees is one of the most important strategic directions of VTB Bank (Armenia)'s activities. The current corporate training system allows minimizing the banking activity risks because competent and well-trained employees will avoid the mistakes that can result in financial losses of both the bank and its customers.
VTB Bank (Armenia) is taking active steps to enhance the quality of its services. The press office of the Bank has told ArmInfo that the training courses for the employees of VTB Bank (Armenia) are held both in Armenia (80% of training programs) and in the CIS and European countries with VTB Group's presence. Since early 2015, nearly 800 employees of VTB Bank (Armenia) have taken part in training courses aimed at enhancing the skills and knowledge of the staff.
The corporate training is a compulsory component of the partner programs. It is this format that allows effectively promoting the cooperation with new participants and maintaining the old partnerships. VTB Bank (Armenia) cooperates with the leading Armenian insurance companies: Rosgosstrakh Armenia, RESO, INGO Armenia. These companies have worked out unique insurance products for VTB Bank (Armenia). All the bank employees servicing those insurance products have undergone intensive training courses.
To note, VTB Bank (Armenia) joined VTB Group in April 2004 and is fully owned by VTB Group, the second biggest bank in Russia. VTB Bank (Armenia) is one of the leaders of Armenia's banking sector. It has 67 branches all over the country (the largest branch network in Armenia). The Bank also retains leadership in terms of personnel - 1,238 employees as of 1 July 2015.