VTB (Armenia) Bank every day maintains 3000 incoming and outgoing calls

ArmInfo. The Contact center  of  VTB  Bank (Armenia) every day maintains up to 3000  incoming and  outgoing calls. "Maintaining such a large number of calls regarding  various segments of business would be impossible without professional  and motivated team," the official statement of the bank reads.  

Some services are proposed  by the Contact center in 24-7 mood.  Particularly, the cardholders of VTB Bank (Armenia) could check the  balance of their card accounts or to get answers for any questions  regarding the cards service, dialing 10 56 07 08.  According to the  source, the contact center of  VTB Bank (Armenia) implements also the  transaction services, i.e. transfers allocation received by  cash  transfer systems, on any of bank's cards, based on the call of the  client within the service of  Telephone banking.  

Besides, it is possible to get  information on any of bank's  activities regarding products and services. 

 The center works with clients through five communication channels:  phone calls, Skype - messages and video calls, email, calls to 010 56  07 08 and automated check of balance cards, facebook . the operators  of contact center will reply the clients in  Armenian or Russian,  providing qualified help on any questions of interest. 

To get the contact center, it  is necessary to make a call at 87-87.   VTB Bank Armenia is part of VTB Group (100pct share). It has the  country's biggest branch network - 67 branches.