Friday, April 6 2018 13:15

ArmInfo. In order to secure the  Commonwealth partner country from a poor-quality product, which one  of the CIS participants recorded in their country, an alarm system is  being developed within the framework of the EAEU. This was reported  by Anna Popova, head of the Federal Service for Supervision of  Consumer Rights Protection and Human Well-being, on April 6 on the  margins of the 14th meeting of the Council in Yerevan.

According to her, in the era of dynamically developing volume of  services, proposals for goods, intellectual property and taking into  account the era of transition to the digital economy, all the member  countries of the Council are aimed at developing a common solution  for ensuring the protection of consumers' rights.  "This is extremely  important for people to feel protected and know how to protect their  rights and where to turn in each of the countries of the  Commonwealth," she said.

The problem of low-quality goods, as Popova stressed, exists in all  countries of the world.

In 2015, new UN guidelines were adopted, which laid the milestones  for the development of the whole direction: preferential protection  of vulnerable groups - children, elderly people, disabled people, and  protection from low-quality goods, the amount and speed of moving  across the border at this stage was incredibly increased. In this  regard, there is a need to develop appropriate measures and  mechanisms aimed at ensuring the safety of consumers. Soon, the  countries will post information on their findings of low- quality  goods on the site zpp.rospotrebnadzor.ru, so that it becomes  available to all supervisory authorities, and first of all, for  consumers.

According to the representative of the CIS Executive Committee Azam  Usmanov, all CIS member states simultaneously began to develop  legislation in the field of consumer protection, and today they are  more harmonized. Moreover, there is an Agreement on the Protection of  Consumer Rights, which states that each consumer of the CIS is  equally protected in another country of the Commonwealth.  Nevertheless, in the era of the digital economy, according to the  expert, and the introduction of innovative technologies, the issue of  consumer protection remains open. It is also important to protect  financial services, where there is a gap in the financial literacy of  citizens. To this end, as Usmanov pointed out, the discipline  "financial literacy" will be introduced not only in the university  curriculum, but also in the school curriculum. Moreover, according to  Usmanov, it will be necessary "to teach those who will teach",  because at present there is no specialized university that would  train specialists in the field of consumer protection.

In turn, as the head of the inspection body for market control of the  RA Ministry of Economics Levon Khalikyan stated, in the field of  consumer rights the current task is to create a unified system of  consumers' rights. According to Khalikyan, the Armenian side  considers important the development of effective mechanisms for  implementing a coordinated policy in the field of consumer protection  through the formation of various recommendations based on best  practices in this area and taking into account the legislations of  member countries, as well as identifying current trends and  developing common approaches to different fields of activity. In  particular, in the field of security of goods sold, e-commerce,  financial services, tourism and information exchange systems.  Speaking about the priority tasks in the field of consumer  protection, as the representative of the inspection body emphasized,  for today the state number one task is to ensure the proper quality  of those goods and services that have a direct impact on the life and  health of citizens - cosmetics, toys, gas stations. It is this goal  that will serve as a unified warning system developed within the  framework of the EAEU, he stressed.

Today the 14th, annual meeting of the Advisory Council on Consumer  Rights Protection of the CIS Member States started in Yerevan. The  purpose of the event is to present the steps taken by the  Commonwealth member states, to develop common actions based on the  best international experience aimed at solving existing problems in  the field of consumer protection.