ArmInfo. For the first time in the financial market of Armenia, Ameriabank introduced a new and modern system of providing consumer loans, which operates on the basis of machine learning / artificial intelligence algorithms. According to the press service of the bank, the new system provides customers with the opportunity to get a consumer loan more conveniently and quickly.
Thanks to a comprehensive assessment of the creditworthiness of the client, the loan process is carried out with maximum accuracy. Indicators are automatically calculated based on the personal information of the client, his solvency, credit history and other data.
Since November 2019, when Ameriabank just launched the system, it has already been able to register significant results. In particular, during this period, the bank issued 4824 consumer loans, which contributed to the growth of the consumer portfolio by 33%. In December, this indicator amounted to 7897 loans, with an increase in the consumer portfolio by 35%. According to the report, the volume of consumer loans issued under the new model in November-December exceeded 3.7 billion drams, with an increase of 46%.
It is worth noting that since November 2018, the bank has successfully launched a similar system for legal entities, in particular for representatives of SMEs. The service successfully continues to operate, providing businesses with the opportunity to organize remotely the entire loan process, from filling out an application to signing a loan agreement. 56% of retail business loans today are approved and provided through this system. After the introduction of the new model, the number of business borrowers increased by 42%, the number of loans amounted to 1241 with a total volume of 3.1 billion drams.
"Ameriabank is constantly improving the system of remote customer service, introducing new and modern mechanisms that will make service faster, more flexible and more convenient," the source said.
To recall, Ameriabank is a universal bank offering corporate, retail and investment services in a comprehensive package. Ameriabank has been operating in the Armenian market since October 31, 1996. The shareholders of Ameriabank are Ameria Group CY Ltd. - 56.53%, EBRD - 17.78%, Asian Development Bank - 13.96%, ESPS Holding Limited - 11.73%.