Wednesday, December 24 2025 13:08
Alexandr Avanesov

EEC Board approves topic on consumer rights protection in EAEU  countries

EEC Board approves topic on consumer rights protection in EAEU  countries

ArmInfo.  "Online as at home: know your rights, buy wisely" - this topic has been approved by the Eurasian Economic Commission as a priority for work in the  Eurasian Economic Union in 2026. The EEC Board adopted a  corresponding recommendation for Union countries at its meeting on  December 24. According to the Commission's press service, the chosen  topic will draw further public attention to the problems of  interaction between consumers and entrepreneurs in the digital space  and will help strengthen trust between them.

In 2026, EAEU countries have planned information and educational  events to raise citizens' awareness of their online rights,  behavioral patterns, and the selection of goods and services in the  virtual space.

This work will cover residents of all five member states. According  to a survey conducted by the Commission, 95% of the population of  Union countries purchase goods online, 80% of whom purchase not only  goods but also services. At the same time, the problem of violations  of their rights in online commerce is becoming increasingly acute:  one in two residents of EAEU countries has encountered such a  violation.

The 2026 theme was proposed by the Advisory Committee on Consumer  Rights Protection of the Union countries following a public vote  conducted by the Commission.