Central Bank is considering the possibility of introducing a coefficient for calculating the payment to income ratio for banks and credit companies
Friday, November 29 2019, 16:38
ArmInfo. The Central Bank of Armenia is considering introducing a coefficient for calculating the payment to income ratio for commercial banks and credit companies of the Republic of Armenia. On November 29, Andranik Grigoryan, Head of the Department for Sustainable Development of the Financial System of the Central Bank of the Republic of Armenia, announced this at a conference dedicated to financial literacy and lending organized by the initiative of the Standing Committee of the National Assembly of the Republic of Armenia on Financial-Credit and Budgetary Affairs.
Finombudsman: Amendments to the Civil Code on the imposition of fines and penalties will reduce the number of outstanding loans and non-creditworthy consumers
Tuesday, February 6 2018, 17:53
ArmInfo. At the end of 2017 at the meeting of the Armenian parliament in the first reading amendments were made to the RA Civil Code concerning restriction of the rights of commercial banks and credit organizations of Armenia in the accrual of fines and penalties. To learn more about the specifics and consequences that these changes can bring with them, ArmInfo talks to the Financial Ombudsman of Armenia, Mrs. Piruz Sargsyan.
Armenian finombudsman intends to introduce electronic system for receiving complaints and switch to digital format of interaction with partners
Wednesday, January 24 2018, 17:17
ArmInfo. In 2018, the office of the finombudsman of Armenia will work on the introduction of an electronic system for receiving and reviewing complaints. On the eve of the final press conference timed to the 9th anniversary of the Office of the Financial Mediator in Armenia, on Friday, January 24, the financial commitee of the RA, Piruz Sargsyan, stated.
In 2017, with Finombudsman`s help, Financial Organizations paid compensations amounting 181.3 million AMD
Wednesday, January 24 2018, 16:53
ArmInfo. Following the results of 2017 with mediation of the financial ombudsman, financial organizations paid compensations worth 181.3 million drams. Finombudsman of Armenia Piruz Sargsyan said this on January 24 during the final press conference timed to the 9th anniversary of the office of the financial reconciler in Armenia.
Wednesday, January 24 2018, 14:03
ArmInfo. The best partners of Finimbudman of Armenia in 2017 were the insurance company "Nairi Insurance" and Unibank. As Piruz Sargsyan, the head of the office of the Finumbudsman of Armenia, stated at a press conference on January 24, these financial organizations distinguished themselves by the quality of cooperation and the number of cases resolved by conciliation of the parties.
Thursday, May 25 2017, 15:41
ArmInfo. Armenian office of Finance Ombudsman pretty effectively resolves disputes between natural persons and financial organizations. Such an opinion was expressed by the qualified Italian mediator Corrado Mora on May 25, answering a question from ArmInfo, who arrived in Yerevan on May 25-26 at the annual 7th conference on "Strengthening public confidence to Finance Ombudsman Institute and increasing the role of financial intermediation."
Ardshinbank and INGO Armenia Insurance Company once again recognized best partners of Financial System Mediator
Tuesday, January 24 2017, 20:12
ArmInfo. Ardshinbank and INGO Armenia insurance company are recognized the best partners of Financial System Mediator of Armenia in 2016 for the quality of cooperation and the number of cases solved by conciliation of the parties, Financial System Mediator Piruz Sargsyan stated today at the press conference attached to the 8th anniversary of Financial System Mediator Office establishment in Armenia.
Tuesday, January 24 2017, 19:40
ArmInfo. In 2016, the major part (49.3%) of the individuals' complaints submitted to the Armenian Financial Mediator's Office falls on the insurance sector. 70% or 1154 complaints concern the motor third party liability (MTPL) insurance contracts (including the Motor Insurers' Bureau), Financial Mediator Piruz Sargsyan said at a press conference on Jan 24. She noted that in 2016 as many as 2336 complaints about insurance (including 1248 in the written form) were submitted to the Financial Mediator's Office.
Experience of Armenian Office of Financial System Mediator recognized the best in CIS by international partners
Tuesday, January 24 2017, 19:39
ArmInfo. Experience of the Armenian Office of Financial System Mediator gained in 8 years of its operation in the country has been recognized the best in CIS by international partners, Financial System Mediator Piruz Sargsyan stated today at the press conference attached to the 8th anniversary of Financial System Mediator Office establishment in Armenia. She noted that the number of complaints grew by 15% to 4735 in 2016, major part of which (87% or 4118) are complains related to financial system with 26% y-o-y growth.
Financial Ombudsperson: Insurance companies account for 80% of compensations paid through mediation of financial ombudsman
Monday, January 25 2016, 19:06
ArmInfo. Insurance companies account for 80% or 176.7 million drams of total compensations paid to privates in 2015 through mediation of financial ombudsperson, Piruz Sargsyan, financial mediator/ombudsperson of Armenia, told a news conference today, on January 25. She said most of the complaints submitted to the Financial Ombudsperson's Office are over the motor third-party liability insurance (MTPL), which is the most disputable issue for both the financial organizations and individuals.
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Head of Central Bank of Armenia: Financial Ombudsman's Office of Armenia has received over 1.6 thsd complaints since its start-up
Friday, October 28 2011, 16:56