ArmInfo. A wide availability of mobile communication exists in Armenia, including facilitates of use and diversification of innovative technologies. The number of mobile subscribers in Armenia reached 3.4 million, and the subscribers of the Internet package - 2.1 million.
As the Bank's press service told ArmInfo, according to the report, Armenia has recently reported significant revenue growth in Telecommunications and Information Technology sector - AMD 60,572.9mln. in 2017 compared to AMD 52,997.2 mln. in 2016, showing high potential for further development. In addition, electronic governance (e-governance) supported by the Government is also on the rise, offering easy access to information and data management through websites such as e-register.am, www.e-gov.am, www.e-cadastre.am.
These trends show overall positive outlook on technology sector development in Armenia, including banking.
Mihran Muradyan, Head of Retail Banking and Wealth Management, HSBC Armenia noted: "The HSBC report shows that consumers demonstrate trust and growing use of technology for managing their data and finance, especially in Eastern countries. Technology is becoming increasingly prevalent in our everyday lives, transforming industries, including banking. We can see this trend spreading in Armenia as well. To meet the ever evolving customer expectations, HSBC Armenia has always been looking for ways to bring the best technology solutions to customers - from the first ATM in the market, to full scale Internet/Mobile Banking meeting the highest security standards, to recently introduced MasterCard contactless cards ensuring more convenience and higher personal data security for customers."
HSBC's "Trust in New Technologies" testifies there are clear reasons to be optimistic about the adoption and attitude of countries in the East to new technology, with East having overtaken the West in attitudes and adoption today, the full story has yet to unfold.
The data also show that, people believe their bank offering the protection of their personal data security is as important as the security for their finances (87%). However, people rely on traditional passwords to confirm their identity (70%) with only a fifth (21%) using fingerprint recognition and just 6% using voice recognition, regardless of the security benefits.
When it comes to money management, people in China (48%) and India (50%) are more likely to agree that computers can already provide more accurate advice than humans, while just 18% in Canada and 21% in the UK agree. Meanwhile, Germany has the lowest adoption of smartphone or tablet banking, with only 4% claiming it's their preferred way of banking compared to 15% in the UAE and 9% in Hong Kong.
On the other hand, 50% of people in China and Germany still own a fax and 39% of people in India own a pager, the highest percentages of those countries surveyed.
In Armenia, the wide access to web and mobile communication has provided a sound ground for augmenting the use and diversification of innovative technologies. At the end of 2015 the number of mobile phone subscribers was 3.4 million, while the number of subscribers with the access to internet was 2.1 million.
To recall, the headquarters of HSBC Holding - the parent structure of HSBC - is in London. The group is represented in 70 countries through its more than 4,000 offices. In particular, in Europe, Asia, North and Latin America, as well as the Middle East and North Africa. HSBC is one of the largest and most powerful financial groups in the world. As of April 1, 2017, the Group's assets reached $ 2.416 billion.