ArmInfo.HSBC has received a Global Excellence in Leadership award from Euromoney magazine for “extra efforts” to support customers, communities and employees through the coronavirus pandemic.
It was also named the World’s Best Bank for Sustainable Finance, as well as World’s Best Bank for Transaction Services.
Euromoney singled out HSBC’s cooperation with governments and the “extraordinary” logistical steps that have enabled so many employees to work from home, as well as the range of measures taken to help clients.
To date, HSBC has provided more than USD27 billion in relief to personal lending customers and extended USD52 billion of lending facilities to wholesale customers. The bank has also helped clients such as development banks and public authorities raise USD19.9 billion on capital markets to manage the social and economic impact of the pandemic.
“The Euromoney accolades testify to the global efforts by HSBC to support our customers, communities and employees in these challenging times. In Armenia, since the outbreak of the pandemic, our employees went ‘above and beyond’ to take measures that have allowed many of us to work from home at the same time continuing providing uninterrupted and smooth service to our customers. I’m particularly pleased with the support we were able to provide to our retail and commercial clients and our quick response to clients’ changing requirements, including supporting them in supplying ambulance vehicles, as well as much needed medical equipment including lung ventilator support and chemicals to hospitals. HSBC Armenia also stood by the side of the vulnerable communities in the country by channeling financial support and in-kind contribution of around AMD28.5mln in response to COVID-19 with the help of our charity partners,” noted Irina Seylanyan, HSBC Armenia CEO.
‘Best Bank for Sustainable Finance’
It is the second consecutive year that HSBC has been named World’s Best Bank for Sustainable Finance.
Euromoney said: “One bank stands out this year for its incessant drive to bring higher standards and capital to transition a broad range of sectors globally – HSBC.”
HSBC has introduced numerous innovative services over the past year to help clients, ranging from individual savers to major multinationals, meet their sustainability goals. In addition, the bank continues to drive the debate on the global transition to a low-carbon economy. In the 12 months to June, HSBC`s Centre of Sustainable Finance published more than 50 reports and articles on climate and finance.
‘Best Bank for Transaction Services’
The ongoing investment of HSBC in cutting-edge technology helped it win World’s Best Bank for Transaction Services.
“HSBC’s focus on delivering innovative solutions to clients drawn from breakthroughs in artificial intelligence, big data, distributed-ledger technology and mobile solutions has been essential in a time of crisis, helping clients navigate the tough operating environment with a range of tech-based solutions,” said Euromoney.
The bank was able to fully digitise many onboarding and transaction processes as it became harder for clients to do their banking in person – and use of online and mobile tools rocketed.
The Euromoney accolades follow recent recognition in The Banker Transaction Banking Awards 2020, where HSBC was named Best Transaction Bank in Western Europe and Best Bank for Securities Services. In July HSBC was also named Middle East’s Best Bank for Transaction Services by Euromoney in July.
HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of US$2,918bn at 31 March 2020, HSBC is one of the world’s largest banking and financial services organisations.
HSBC Bank Armenia cjsc was established in 1996. The bank is a joint venture between the HSBC
Group, which has 70 per cent ownership, and a member of overseas Armenian business with 30 per
cent ownership. HSBC Armenia serves around 30 000 customers through eight offices located in
Yerevan and around 362 employees. As of 31 March 2020, the Bank has assets of AMD298 billion
including the ones, allocated with the mediation of the HSBC Holdings plc.